Link PayPal to Constant Contact

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AnnaF53
Participant

We are trying to link our business PayPal account to an Event in Constant Contact.  We've done this in previous years when we held the event.  This time it's asking for "beneficial owners" and other information that it never has before.  How can we bypass this to link PayPal to our event?  

 

1 ACCEPTED SOLUTION
William_A
Moderator

Hello @AnnaF53 ,

 

This is typically caused by an issue with the type of business info for a PayPal account. For more info regarding what you've been getting asked, PayPal has the following articles:

If your organization doesn't use beneficial owners, we'd advise double-checking your PayPal account's Business Type is listed correctly, and hasn't received some odd change recently. Beneficial owner only applies to certain Business Types. (Account Settings (cog icon) > About the Business > Business Information > Update > Edit (near your business photo/avatar > Business Type).

 

Ultimately, we'd advise working with Paypal to confirm that the account is set up correctly and is up-to-date. Missing key information could prevent the account from accepting future payments, even when linked through 3rd party programs (in this case us).


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William A
Community & Social Media Support
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Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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View solution in original post

1 REPLY 1
William_A
Moderator

Hello @AnnaF53 ,

 

This is typically caused by an issue with the type of business info for a PayPal account. For more info regarding what you've been getting asked, PayPal has the following articles:

If your organization doesn't use beneficial owners, we'd advise double-checking your PayPal account's Business Type is listed correctly, and hasn't received some odd change recently. Beneficial owner only applies to certain Business Types. (Account Settings (cog icon) > About the Business > Business Information > Update > Edit (near your business photo/avatar > Business Type).

 

Ultimately, we'd advise working with Paypal to confirm that the account is set up correctly and is up-to-date. Missing key information could prevent the account from accepting future payments, even when linked through 3rd party programs (in this case us).


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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