Linked Document Opens Blank Page in Fire Fox

FoothillsChamber
Participant

Linked Document Opens Blank Page in Fire Fox

Morning,

 

This hyperlink opens a blank page in Fire Fox:

 

https://files.constantcontact.com/33be671a001/3e098edf-9909-4e44-891f-fb15c0558c29.pdf

 

Please help!

Fred

1 REPLY 1
William_D
Moderator

Hello @FoothillsChamber ,

 

We're sorry to hear you're experiencing some difficulties opening up your pdf link. When we open up the link on our end, in both Chrome and Firefox, the pdf loads right away. With that in mind, there's some connectivity troubleshooting steps we can try:

  • Does using a different browser mitigate the issue?

  • Are there any browser plugins or addons you can disable? Does doing so resolve the issue?

  • Does clearing your cache (not the saved passwords, just the cached images and files) alleviate the issue?


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William D
Community & Social Media Support
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