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aahivmcomm
Participant
‎07-19-2021 01:39 PM
‎07-19-2021 01:39 PM

I received an error message with no explanation of why. After clicking retry multiple times still no success. A reason why with error message would be helpful... please follow up on this issue if possible thanks

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Kara_D
Employee
Employee
‎07-19-2021 06:46 PM
‎07-19-2021 06:46 PM

Hi !

 

Thank you for reaching out to the Community! I have passed along your feedback on the error messaging in Social Inbox, and tracked that you are experiencing this issue. We will send you an email if/when we are able to get this fixed. 

 

Our current workaround is: Click into the details page of the failed post, scroll to the "Performance by Social Network" section at the bottom, and click the Retry button


Kara.D
Community & Social Media Support

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