Linking Button to Phone Number

Go to solution
Occasional Participant

Linking Button to Phone Number



I’m trying to link a button to a phone number. It seemed intuitive that Constant Contact would accept the “tel:” protocol when you customize links, however I’m prompted to enter a valid protocol (“http:/“ or “mailto:” when I try to link a phone number—can you confirm that Constant Contact does not permit linking buttons to phone numbers? This was a helpful article explaining that phone numbers are converted to clickable links by most phone-based email clients. However, I would like to use the button as a call to action, rather than simply the phone number, and would appreciate your suggestions on how to make that happen.


Thank you!


Hi @JosephC9193 


I can understand how helpful it would be to link phone numbers in your email. I apologize at this time this is not an available feature. I have however submitted your feedback on this to the appropriate teams as this is a feature request we are collecting feedback on. In the meantime if you insert the phone number as text, some devices will automatically link it. However it is important to note we cannot control which devices will link it.

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post