The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Linking contacts

Highlighted
Occasional Participant

Linking contacts

Hello,

Is there a way to link contacts? For example, I have email addresses for spouses who I email separately, but they share the same mailing address.

Thanks,

Cath

4 REPLIES 4
Highlighted
Employee

Re: Linking contacts

Hello @CatherineW429,

The email address is the unique identifier for a contact, so you can't have 2 contacts with the same email. You can store the second name under a customer field (like Spouse), then you can use a Segment to find these secondary names and send them to a new list or use the Segment to send to the secondary names.


Timothy_G
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Occasional Participant

Re: Linking contacts

Thank you, but this doesn't really suit my needs. I will simply enter each contact separately.

Highlighted
Moderator

Re: Linking contacts

Hi @CatherineW429 

 

I apologize if our response was not the answer you were looking for! However it’s important to note that if you upload contact A with one email address, then add their spouse as a separate contact with the same email address, contact A’s information will be completely replaced with their spouse’s. As the previous agent mentioned contacts are identified by their email address. So our system will update contact information rather than making a duplicate.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Occasional Participant

Re: Linking contacts

Thank you. While that's not the issue I am addressing, it is still very good to know.

Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured