Linking documents that will open in new window

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Linking documents that will open in new window

I'm trying to link a pdf that will either download or open in a new window. I have two links (youtube and document) in one email that should be viewed side by side when opened but they are opening in the same window so the user has to toggle back and forth. I know that I was able to set documents to download not that long ago...but I'm flummoxed now! Please help!


Hi @FirstParkChurch 


Your email’s PDF link and YouTube video opening into two separate windows is actually functioning as designed. From the PDF window is where a reader will be able to download the document. I apologize at this time there is no way to have a PDF automatically download to your reader’s computer.




On the other hand, linking a word document does force readers to download and open it. However it’s important to point out not all readers may have the necessary program on their computer or mobile device to open a word document.

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