Links are not there when converted to PDF

[RyanM642]

Once the email has gone out to our clients, I create the email as a PDF for our sales team. However, the links to webpages are not converting over. I am having to manually insert the hyperlinks. It use to keep them but not anymore.

[William_A]

Hello @RyanM642 ,

I've tracked the known issue to your account. If and when there's an update regarding this, the devs will notify you directly. As a workaround, I'd advise opening the webpage version of your email, printing the page, then setting it to PDF download instead of print in the browser's pop-up window.