List review call done but still on list review

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Occasional Participant

List review call done but still on list review

Hello,

 

I am on list review, i place a call to the contact center and everything checked out but i am still on list review and have not been able to reach your team since then.

 

Kindly check so i know if to keep calling or not.

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3 REPLIES 3
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Moderator

Re: List review call done but still on list review

Hi @user746898 

 

For your account security we are unable to go into these List Reviews here in the Community. Although you called in to speak with our List Review Specialists, it appears there was a bad connection. In fact this agent was unable to hear you well and sent you a follow-up email yesterday at 3:37pm. Have you received this email? If so I would recommend responding to it directly with the requested details.


Frankie.P
Community & Social Media Support

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Occasional Participant

Re: List review call done but still on list review

That is the problem, i didnt receive any email regarding that. All i got was a customer expericence survey.

 

Here are all the emails i have received from constant contact, and there is nothing in my spam folder either.Constant contact.PNG

 

Highlighted
Moderator

Re: List review call done but still on list review

Hi @user746898 

 

I apologize you have not received this email! I can see you also posted about this in a different thread here in the Community. In fact we have offered further assistance through this post.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.