List review

user80623
Participant

List review

Hi,

  i just took the free trial for constant contact a few days back and now my list is being reviewed ,due to which I am unable to schedule campaigns.  I will schedule a call tomorrow but for now I need to schedule campaigns as my work cannot stop. Kindly do something about this.

1 REPLY 1
William_D
Moderator

Hello @user80623 ,

 

For Compliance reasons, you won't be able to schedule the email until the review is completed. You'll need to speak with our Review team over the phone to securely discuss your account status. Reviews are an important part of our business, as it helps mitigate spam and scam accounts, ensure compliant emailing, and to safeguard sending reputations for you, our other customers, and for our company as a whole.

To make sure you're assisted, I'll get a ticket submitted for you. Please be aware this ticket has a 24-business hour turnaround, depending on the size of their queue. For a quicker response, you'll want to call them directly. Otherwise, I'd recommend adding a viable phone number to your account to help streamline their process for when they attempt to reach out to you.


William D
Community & Social Media Support

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