The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Loading files to library

Occasional Contributor

Loading files to library

Why is it taking so long to load files to the library.


Re: Loading files to library

Hello @GlennH29


Thank you for reaching out to us on our Community page. We are very sorry that you were having problems uploading files to your library. This can occur for a few different reasons. If you are uploading a rather large file the process can go a little slower. Also, if you are having any connectivity issues this can cause the uploading of files to slow down. It could also be a browser, or plug-in issue, in which case you could try a different browser. 

We did not receive any reports of site issues or slowness during the time of which you posted. Earlier in the day however, we were having some slowness in accounts if that is when you were trying to upload your files. You can always check our Status Page for real time updates of our site. 

Joanna P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More