I apologize for the frustration that you are having within your account. I tested your account using both Internet Explorer and Chrome and did not have any issue. We would like to investigate this issue further. To do that, we will need just a little more information from you.
What browser are you using?
Have you tried another browser?
Are you using WIFI or a Router?
Could you please let me know what happens after you set up your browser and we can take the next step.
You can also contact our Support Team at 1-866-289-2101 for immediate support.