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GenevaA3
Participant
‎04-14-2021 08:21 AM
‎04-14-2021 08:21 AM
I cannot log into my account. The "Forgot Password" did not recognize my account that I have had for many years, possibly as far back as 2004. I cannot log into my account to review the opens on the email I sent on 4/12/2021 and on 4/13/2021
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William_A
Moderator
Moderator
‎04-14-2021 01:18 PM
‎04-14-2021 01:18 PM

Hello @GenevaA3 ,

 

If you've had an account with us, make sure you're entering your username when recovering your password. If you can't remember the login username for your account, you'll need to enter the account's main email address for the recover username process.

 

For the full recover UN / reset password instructions


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