Logging in with Chrome

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Logging in with Chrome

I open CC with Explorer. No problems logging in. But then a pop up happens saying that CC doesn't perform well in Explorer and use Chrome or FireFox instead. So I open it in Chrome but can't log in. Doubled checked, same user name and password and what I enter into Explorer but says "we didn't recognize the username or password entered" Please help!
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Moderator

Re: Logging in with Chrome

Hello @CalvaryFW,

 

I am sorry to hear you aren't able to get into your account. This is certainly not what we want! The only recourse we have is to submit a password reset and try logging in with a new password. I apologize for any inconvenience this may cause. If resetting the password does not work please email us at social_support(at)constantcontact(dot)com with your username and a reference to this post and we can assist you further.


Nick S.
Social Media & Content Manager

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