Lost emails

JuliaB043
Retail

Lost emails

I typed an entire list of contacts emails into the paste names and emails section adding multiple contacts and my Samsung browser on chrome would not allow me to continue so all of these contacts were lost
1 REPLY 1
William_D
Moderator

Hello @JuliaB043 ,

 

We're sorry to hear you weren't able to submit the contacts. Did you check them all to ensure the email addresses were 100% validly typed out (no misspellings or missing characters such as the @ or . )?

 

In the future, I'd recommend using the upload from file way of uploading contacts if you're going to be uploading a large number at a time, or using the copy/paste multiple in smaller batches to minimize lost work if you run into formatting errors or connectivity issues.


William D
Community & Social Media Support

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