Lost my Campaign

0 Votes

Since the last main update, when I add an image or text box in the middle of the post, sometimes existing objects disappear and most recently - the entire campaign vanished. All I see is a white screen!  I tried different browsers, logging out, closing the browser, and logging back in - I click the thumbnail and see the campaign building screen, all the tools are there, but the campaign post is nothing but white space.  Everything is gone - but the campaign's thumbnail still shows up in the Campaign list.  Help!


0 Votes

Hello @BeckyR37 ,

Our higher level technical team has already taken over your chat case, and should have an update within the next four business days, after they've had time to investigate and troublshoot further. It may be related to the length of the email, or a particular problematic block, but otherwise there's not much else to be done with that particular draft until the T2 team has a response.

William A
Community & Social Media Support