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Low resolution

AbirM
Occasional Participant
‎07-28-2021 11:37 AM
‎07-28-2021 11:37 AM
Hi, I am trying to import a high-quality PDF print but it keeps showing up as low resolution when I import it into an email. Pls help
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3 REPLIES 3
William_A
Moderator
Moderator
‎07-28-2021 06:28 PM
‎07-28-2021 06:28 PM

Hello @AbirM ,

 

Does decreasing the overall size / resolution of the PDF to 600-650px maximum width, prior to uploading to the Library, improve the auto-generated image's resolution at all? Or does converting it into an image within the program that made it allow it to be inserted at a higher resolution?


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William A
Community & Social Media Support
0 Votes
placernaturecenter
Regular Participant
‎08-18-2021 04:36 PM
‎08-18-2021 04:36 PM

NO! It does not help!

0 Votes
Zoe_H
Employee
Employee
In response to placernaturecenter
‎08-18-2021 04:44 PM
‎08-18-2021 04:44 PM

Hello @placernaturecenter,

 

I recommend sending us an email to social_support(at)constantcontact(dot)com with your PDF, what steps you have taken to resolve this, and your username so we can do some additional research on this for you. Thank you! 


Zoe H.
Community & Social Media Support

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