MIXED UP CONTACT LISTS

DeborahL306
Participant

MIXED UP CONTACT LISTS

I just discovered when I went to review a recent email campaign, the names from different contact lists had become mixed in with the names on the contact list I was using for the campaign. What a terrible thing to find out! I am so disappointed and disillusioned with CC now. You created a mess for me and I will probably drop you and go to another program.
1 REPLY 1
William_D
Moderator

Hello @DeborahL306 ,

 

It looks like you've already reached out to some of our support channels, and the higher level technical team is already investigating logs to determine what happened in regards to your contacts and their lists. They'll be reaching out to your account's email address as soon as they have an update for you.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.