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MONTHLY SUBSCRIPTION ISSUE

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Occasional Visitor

MONTHLY SUBSCRIPTION ISSUE

Hi,

 

Kindly advise if the plan for 1 month will be continue again in the next month

even if you didnt buy?Its confusing me and why constant contact did not mention?

It is keeping us so disappointed.

 

I will appreciate your feedback.

 

Thank you.

 

Regards,

Sheena

1 REPLY 1
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Employee

Re: MONTHLY SUBSCRIPTION ISSUE

Hi @SHEENAM67,

 

We're sorry for any confusion regarding the billing for your account. Because we are a subscription service, applicable fees are billed monthly as referenced in our User Terms & Conditions that you agreed to when signing up for your account. Please feel free to contact Billing Support directly to discuss your questions and concerns in detail. Billing representatives are available Monday - Friday, 7am - 9pm ET to assist you.

 


Nichelle M
Community & Social Media Support

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