Solved: MP4 from Canva to Constant Contact - Constant Contact Community - 374901

Sign Up Free
Log In
cancel

Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for

Show only | Search instead for

Did you mean:

MP4 from Canva to Constant Contact

SOLVED

I am trying to upload a short MP4 that I made for an Instagram post. The file size is only 47kb, but CC is giving me an error message that I cannot upload anything over 5mb. My MP4 is significantly less than this 5mb restriction... does this mean that I cannot upload animated images or videos to my social media with this tool?

1 ACCEPTED SOLUTION

Hello @GinaJ193 ,

Since video files can't be uploaded to the library, the only workaround for an Insta video post would be to create it directly through the platform.

For a full list of compatible file types for the Library

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1

Hello @GinaJ193 ,

Since video files can't be uploaded to the library, the only workaround for an Insta video post would be to create it directly through the platform.

For a full list of compatible file types for the Library

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Support Tips

Social Media

"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

See Article

Support Tips

Call-To-Action Links

"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

See Article

Support Tips

Welcome Your Audience

"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

See Article