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Mailing privileges suspended

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Occasional Visitor

Mailing privileges suspended

Hello,

 

  I was working on an email to send out to my subscribers this morning and a message pops up on my page that my mailing privileges have been suspended and to call customer service. But today is Saturday so that is not an option.  I sent a message, I did a Tweet...does anyone know if it will be possible I can get this resolved without talking to someone on the phone?  This is really frustrating!

 

Thanks

Fae

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Employee

Re: Mailing privileges suspended

Hi @FaeK

 

Thank you for reaching out to the Constant Contact Community. I hope you're having a great weekend.

 

I believe I was able to help you via social media this morning but if you haven't been able to read that message yet, you may reach out to our Account Review Specialists and they will be able to discuss your concern directly and get you taken care of.

 

Please let me know if there is anything else we can do for you. Thank you for choosing Constant Contact. Have a great weekend. 


Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!

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Employee

Re: Mailing privileges suspended

Hi @FaeK

 

Thank you for reaching out to the Constant Contact Community. I hope you're having a great weekend.

 

I believe I was able to help you via social media this morning but if you haven't been able to read that message yet, you may reach out to our Account Review Specialists and they will be able to discuss your concern directly and get you taken care of.

 

Please let me know if there is anything else we can do for you. Thank you for choosing Constant Contact. Have a great weekend. 


Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!

View solution in original post

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Mailing privileges suspended

My mailing privileges have been suspended...I do not know for what reason. Please help resolve it as one of my campaign is going out soon.

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Employee

Re: Mailing privileges suspended

Hello @First-NameL944381,

 

Thank you for reaching out to us. After reviewing the account, it appears that you were able to gain assistance with this matter. If you have any further questions, please let us know. 

Tiago_R
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing
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Regular Visitor

Re: Mailing privileges suspended

Same thing happens when I was doing a test email on my account. 

 

I've sent an email to customer support. Will that be sufficient?

 

Thanks.

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Moderator

Re: Mailing privileges suspended

Hey there @user58339 ,

 

In these particular cases, you'll need to call in to speak with a live representative. We have Review teams all over, so simply call the number that corresponds with your country, and they'll be happy to assist you.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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