Manually resubscribe a contact



I have an older subscriber who was, for some reason, unsubscribed.  When I sent her the approval message to allow the system to resubscribe her, she didn't understand and we lost that opportunity.  Constant Contact then sent it for me, but she says she didn't receive it.  (She has no idea how to locate her spam messages.).  Then CC said if she sent the church an email requesting to be resubscribed, they would do it for me manually.  I sent her the text to cut and paste to send the email to the church and she doesn't understand what to do.  She is very upset that she is not getting her weekly church notice, but I have run out of options.  Does anyone know how I can help this sweet lady?





Hi @FRSOffAdm


The two methods of resubsctibing your contacts are the methods we do recommend! However if you have a sign-up form connected to your account you can send its link to the unsubscribe contact. If you do not, here is how you can create a lead generation landing page for your contact to resubscribe through.

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article