Manually unsubscribing a contact

StefLycon
Participant

Manually unsubscribing a contact

How can I manually unsubscribe a Contact.    Can I do this without them knowing?

3 REPLIES 3
William_D
Moderator

Hello @StefLycon ,

 

You can manually unsubscribe contacts individually, or you can unsubscribe them in bulk by going to Add Contacts > Add unsubscribed from file. The contacts will not be notified when you do this.


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William D
Community & Social Media Support
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It's really frustrating that you can't manually unsubscribe from the Reporting tab. When I look at the bounced contacts of a specific campaign, I am not seeing a quick way to unsubscribe contacts. If I click on the specific contact to edit their status, there is no option to unsubscribe. I can only put them on temporary hold. Why is this so hard? 

Hi @oyehonduras We encourage you to either vote or comment on this open idea located on our Feedback boards. Our Product team regularly reviews our Feedback boards more than our Get Help area. Though we do not have a time estimate if a feature like this will be available in the product, any updates will be posted there, not on this post. Voting and commenting on the linked post above helps to influence future product decisions and allows you to be notified of replies from our teams.


Caitlin M.
Community Manager
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