Manually update an event registrant's status

JEDCstaff
Participant

Is there a way to move a registrant to a different event without asking them to reregister? I have a registratnt that choose an item that they do not want anymore but want to be moved to a new item.

1 REPLY 1
Amanda_G
Employee

Hi @JEDCstaff , 

 

That is a great question! At this time, you cannot swap a registrant between different events. You can edit registrant details within the existing event, but to move them to an entirely new event, you'd need to cancel the registration and re-register them. You can register a guest yourself manually within the event. 


Amanda G.
Community & Social Care
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