Microsoft Office 365 Safelinks is flagging Constant Contact Blasts as Malicious

LeeAssociatesHouston
Regular Participant

Hey community, it looks like Office 365 Safelinks is flagging Constant Contact Blast Links as Malicious as shown in the picture, I was hoping we could come together and get Microsoft or Constant Contact to get Microsoft to remove Constant Contact from the global domain blocklist, supposedly per a Microsoft rep  "as long as constant contact supplies Microsoft with the information they request it should be removed pretty quickly." 

 

Safelinks BlockSafelinks Block

55 REPLIES 55
DaveP2371
Occasional Participant

We are also still having this issue.  It seemed to be resolved this morning, but then started up again this afternoon.

JoeC625
Participant
0 Votes

Just an FYI for anyone at Constant Contact: we get email from Beckers Hospital Review. None of the embedded links work because O365 says it's a malicious site (r20.rs6.net).  Allowing that url in 365 didn't fix it because it's a re-direct to Constant Contact, not a link directly to the web site.  So any of your customers who use O365 aren't going to be happy about that.

Desi_B
Employee
0 Votes

Hey @JoeC625,

 

Welcome to the Community! Thank you for reaching out to us. We are currently working to get this issue resolved and we apologize for the inconvenience! You will be notified when the issue has been resolved.

We appreciate your patience. If there is anything else we can do for you please let us know!

 

Desi_B
Community & Social Media Support

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PSW-Science
Participant
0 Votes

 We are also having problems with this -- we have members who cannot register for our events because they are being blocked.  Please add us to the list to let us know when this is resolved.

DennisL0
Occasional Participant
0 Votes

We have been having this same issue for years.  It looks like it's never been fixed. Please advise.

PharmaWebinars
Participant
0 Votes

We have had this issue since 2018, on and off but now its back. Our subscribers cannot visit the events they are scheduled to attend online! Also most of people using constant contact are not software engineers nor have the ability to understand how to even report this issue! This falls on the provider CC and they have to do something soon. We have created an account with another provider and it seems to work well! so if this continues we will be cancelling our CC account. I recommend for others to do the same, there are many other providers out there which function very well. We are using CC for another month or so otherwise will cancel.