Hey community, it looks like Office 365 Safelinks is flagging Constant Contact Blast Links as Malicious as shown in the picture, I was hoping we could come together and get Microsoft or Constant Contact to get Microsoft to remove Constant Contact from the global domain blocklist, supposedly per a Microsoft rep "as long as constant contact supplies Microsoft with the information they request it should be removed pretty quickly."
I checked your account and can confirm that you will be notified when this is completely resolved. Thanks for your patience!
We are experiencing the same issue and have been for a few days. Multiple users have emailed us with screenshots of the links. It CERTAINLY has to do with the tracking link, because whenever we have disabled tracking in our emails, our users don't experience the same issues. In reading about ATP, it may have to do with the fact that the tracking service is altering the original, safe links. We know this because when we send our links through normal email providers, our users have no problems opening them.
Please add us to the list to be notified when this is resolved.
Thank you for reaching out to us! You both will be notified when the issue is resolved. We appreciate your patience.
The issue has been fixed and notifications are being sent out! If your email is not the contact email on the account we cannot guarantee you will receive a notification.
Let us know if you have any further questions regarding this issue.
Please notify us when this is resolved. I did another test today and didn't get the warning, so perhaps it is? Here's hoping - thanks!
Thanks for checking in about this! We are currently working on a resolution and you will be notified via email when it has been completely resolved. We appreciate your patience!
Our organization did this as well but it's more of a work-a-round. The 'r20.rs6.net' URL has been referenced in phishing emails in the past and we'd prefer to not leave it permanently white-listed.
Thank you for reaching out to us! You have both been added to the list for follow up when this has been resolved, so that you don't have to implement a workaround permanently. Thank you both for your patience.
You have been added to be notified when this is resolved. Thank you so much for your patience!
Certainly! I have added you to be notified when this is resolved. Please let us know if there is anything else we can do for you.
I'm sorry to hear that you are still experiencing this issue. We are interested in getting more details about your individual experience to be sure that everything is working correctly. Would you kindly send us an email with your username and some recent examples of this happening? You can send your email to social_support(at)constantcontact(dot)com.
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