We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

Microsoft Office 365


Microsoft Office 365

When I download my reports.....i have a message saying I need an Office 365 subscription to edit.  I have a subscription!!  I can't edit any spreadsheets!!  Any ideas?  


Hello @JodyB322 ,


You may need to check on the device you're opening the CSV / XLS file on, to ensure you actually have the proper Office programs installed / access to. If you need further assistance, we'd recommend reaching out Microsoft's support since this involves their programs.

William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.