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MindBody Sync

AliS0404
Participant

MindBody Sync

We have about 700 contacts in MindBody, yet when MindBody was synced with Constant Contact, only 82 were imported. How can we get the other 600+ to import?

2 REPLIES 2
William_D
Moderator

Hello @AliS0404 ,

 

It appears this Community profile is linked to an expired trial account so I'm unable to go in and get a good overview of what might be happening. We can get in touch with the team that specializes in these integrations for you either through email or phone. If you email us at social_support(at)constantcontact(dot)com, please include your account's username, the exact number of contacts you have stored in MindBody, and when the last time was that the integration synced with your account. 

 

Otherwise, for a quicker response you can also call in to be directly transferred to the applicable integration team.


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William D
Community & Social Media Support
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Hi! Thank you for your response. My account should be linked to an active membership- I am no longer a trial. Also I did call support, they just told me to import the contacts manually. I would rather sync them to mind body automatically so that our client information continues to sync as we make changes in Mindbody.