Re: Missing Campaign

ShannonM565 · ‎06-11-2018

I just did a campaign and closed out to work on something else. I reopened to finish and that campaign is TOTALLY missing. Check delete ones, and all the open ones. NOTHING. I will say this when I reopened to finish, CC just sat turn churning. I closed it out and reopened.

Tiago_R · ‎06-12-2018

Hello @ShannonM565,

Thank you for reaching out to us. I am sorry to hear that the campaign that you were working on is now completely missing. While working on the campaign, were you able to save any progress as you made changes to your email? As best practice we recommend to ''Save'' every couple of changes. You mentioned that you closed out of the campaign, how did you close out of the campaign? Have you ever experienced this issue with any other campaigns? Please let us know if you were able to locate the missing campaign.

Tiago_R
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