Missing Contacts

[SaraF510]

I just took over this account from a former marketing manager. It looks like sometime within the past two months a TON of contacts were deleted. Our most recent broadcast was sent out to 2500 contacts, but now I'm only showing 43. How can I recover these?

[William_A]

Hello @SaraF510 ,

You should be able to access the emails' reporting data to find who's already been sent the emails. You can download these contacts as a CSV file, then re-upload them into your Contacts system.