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Missing Contacts

SaraF510
Participant
‎08-28-2020 02:55 PM
‎08-28-2020 02:55 PM

Missing Contacts

I just took over this account from a former marketing manager. It looks like sometime within the past two months a TON of contacts were deleted. Our most recent broadcast was sent out to 2500 contacts, but now I'm only showing 43. How can I recover these?

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William_D
Moderator
Moderator
‎08-31-2020 01:05 PM
‎08-31-2020 01:05 PM

Hello @SaraF510 ,

 

You should be able to access the emails' reporting data to find who's already been sent the emails. You can download these contacts as a CSV file, then re-upload them into your Contacts system.


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William D
Community & Social Media Support
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