• Constant Contact Logo

Missing "Save" button in campaign edit

ErikaD8
Participant
‎08-03-2022 08:23 AM
‎08-03-2022 08:23 AM

Help! We are trying to edit a campaign but there is no save as there usually is.  I have tried previewing and continuing but neither saves the information!

6 REPLIES 6
William_A
Moderator
Moderator
‎08-03-2022 12:43 PM
‎08-03-2022 12:43 PM

Hello @ErikaD8 ,

 

Are you still having this issue? I took a look in your account, and any drafts or copies I checked had the Save button showing at the top of the editor.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
0 Votes
PjSchott
Regular Participant
‎09-17-2022 06:29 PM
‎09-17-2022 06:29 PM

I noticed the same thing today. The SAVE button has disappeared. It was there on Thursday.

0 Votes
Zoe_H
Employee
Employee
In response to PjSchott
‎09-18-2022 10:09 AM
‎09-18-2022 10:09 AM

Hello @PjSchott,

 

It does appear that the save button is there, you may just have to make some edits for it to appear clickable again. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
0 Votes
PjSchott
Regular Participant
In response to Zoe_H
‎09-18-2022 10:14 AM
‎09-18-2022 10:14 AM

Thanks, Zoe. I resolved the issue by quitting and reopening.

0 Votes
Zoe_H
Employee
Employee
In response to PjSchott
‎09-18-2022 10:29 AM
‎09-18-2022 10:29 AM

Hello @PjSchott,

 

That is good to hear! Have a wonderful rest of your weekend. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
0 Votes
PjSchott
Regular Participant
In response to Zoe_H
‎09-18-2022 10:30 AM
‎09-18-2022 10:30 AM

You too, Zoe.

0 Votes
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article