Mobile Issues

[AmyH293]

Hello, I want to make you aware of an error using mobile. 2 things: first, when I view the mobile in preview, it does not look the same as when I actually sent the test to my cell. It's a challenge to version the email to mobile, when I can't consistently see the outcome. Also, when I sent my email campaign, the program gave a hard return in the middle of a word in my headline. I did not give it a hard return so this was very embarrassing and frustrating. I wanted to make you aware so you can potentially fix this in the future. Thanks!

[William_A]

Hello @AmyH293 ,

Can you provide any screencaps of the how the issue appears in your mobile email app? Is it happening in one specific app, or multiple? Are there similar formatting issues in the desktop version of those email apps?