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Money I paid Constant Contact

KimGCHeartWise
Occasional Participant
‎02-12-2022 03:41 PM
‎02-12-2022 03:41 PM

I went to accounts and billing.  Input dates of search from 05/01/2021 to December 31, 2021 to find out how much I have paid, but no information came up?  

I thought going to you would be quicker than looking through statements.  I need this information as soon as possible. 

Kim 

 

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3 REPLIES 3
Zoe_H
Employee
Employee
‎02-13-2022 10:17 AM
‎02-13-2022 10:17 AM

Hello @KimGCHeartWise,

 

Thank you for reaching out to the Community! I went into your account and pulled up your billing activity and statements for that time period. It brought up lots of payment information and I went ahead and sent it to the email address on file. Thanks! 


Zoe H.
Community & Social Media Support

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KimGCHeartWise
Occasional Participant
In response to Zoe_H
‎02-13-2022 09:34 PM
‎02-13-2022 09:34 PM

Zoe, last spring I got a website through CC.  I do not see that in what I paid? 

Kim 

0 Votes
William_A
Moderator
Moderator
In response to KimGCHeartWise
‎02-14-2022 10:15 AM
‎02-14-2022 10:15 AM

I found invoices related to your website further back than May. I used your account to send your the invoices with detail and payment receipts for the entire year, and you should find a couple of those reflected as Website payments. If you need additional info beyond what's conveyed in those statements, I'd advise calling our Billing team so they can securely gather and provide what info you're needing


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William A
Community & Social Media Support
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