For billing inquiries we do want to reach out directly to our Billing Team as we cannot discuss account specific billing through the community for your account Security.
Our Billing Team is open:
Monday – Friday: 6 a.m. - 6 p.m. MT or 8 a.m. - 8 p.m. ET
Saturday: 8 a.m. - 6 p.m. MT or 10 a.m. - 8 p.m. ET
You can reach them at this number: 855-229-5506