More button won't load

AntoniaB84
Participant

More button won't load

Hello. I am having a problem with the account. When I click on the "More" button, nothing happens.  See here: Problem with Constant Contact 

 

All my browsers are updated and the java is installed. Would appreciate some help. Thanks! 

2 REPLIES 2
SarahP611
Participant

Yes! I frequently have the same issue. I would also like support. 

William_D
Moderator

Hello @AntoniaB84 and @SarahP611 ,

 

I'm afraid I wasn't able to recreate the issue in either of your accounts. Based on that, it sounds like you may be running into some connectivity issues when trying to access the site. Let’s start with some basic connectivity troubleshooting. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed. There are a number of elements that can affect website connectivity and accessibility on an individual basis. 

 

If none of those alleviate the issues, please call our general support number so they can continue troubleshooting with you live. If possible, please have a screenshot of your speed test, including the More Info section, ready for the phone agent.


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William D
Community & Social Media Support
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