More of a suport question

Tas2000
Participant
I use a custom field in our DB - it is marked "Note" (Numerical entry) and when I do an export I want that field to be exported, and choose it, but it exports "Note" for some records and not for others and for some it exports two numbers. An example - I Just did an export of 991 records - "NOTE" displayed correctly on 529, duplicated on 32 and brought nothing over on 423 records. My question is Why does this happen?? Help
1 REPLY 1
William_A
Moderator

Hello @Tas2000 ,

 

So there's already a "Notes" default contact field. If you're wanting your custom field (I'd strongly suggest renaming it Numerical Entry) to export, you need to select the custom field option while exporting:

 

Screenshot 2022-02-01 100500.jpg


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William A
Community & Social Media Support
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