Move from autoresponder to new group

CarolyneA1 · ‎06-06-2018

In my old e-mail program there was the option of moving e-mail contacts from an autoresponder to a new list once they completed the sequence. I don't see that option in the autoresponder with Constant Contact - or am I not looking in the right place.

Can anyone help me with this? I searched the knowledge base but couldn't find anything. Thanks.

Frankie_P · ‎06-06-2018

Hi @CarolyneA1

That’s a great question! I can completely understand how helpful it would be to further reach out to your contacts once your autoresponder has finished. I apologize this is not an automatic feature on our campaigns. You can however manually add these contacts to a new list. If you view the sent or open reporting for your autoresponder series you can move them into a new list.

I would also suggest doing these steps with the last email in your series to have the cumulative amount. Using the last email in your series will also help ensure they have finished your autoresponder.

Frankie.P
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