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Multiple email authentications

sbmgmt
Occasional Participant

Multiple email authentications

Is there a way to utilize multiple email accounts that you can switch between when sending out campaigns?  Meaning if we have two users log in to send out campaigns, can we have the email 'from' each separate user? Or will it only allow for one authenticated email?

5 REPLIES 5
William_D
Moderator

Hello @sbmgmt ,

 

If you're using our authentication or self-authentication, it's recommended to stick with the same sending address, or it could cause potential deliverability issues.


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William D
Community & Social Media Support
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sbmgmt
Occasional Participant

So do people setup a general email address for sending out campaigns? Like a communications@xxxxxx.com? Or will that trigger something am filters?

Role addresses are fine as long as you've gone through an authentication process. Self-authentication is always the best if you have your own domain. If you're working with a free email, such as Yahoo or Gmail, then you'll want to use the CC authentication. For free addresses, typically having the name of the organization makes it more trustworthy.


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William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
sbmgmt
Occasional Participant

If I change to the role account for the self authenticated email will I need to reregister a new key?

I believe so, however you may want to check with our Deliverability team to confirm that. If you need additional guidance on how to do these:

 

Generating and Publishing a DKIM

 

Setting up Self-Auth and Publishing DNS Records

 

Beyond that, if you're wanting some more specialized insight or guidance, I'd suggest calling our Deliverability team.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.