My Account: Manage users

[FAMU-FSU_MarketingCommunication]

All of my account users have disappeared from the Manage users section under My Account. Can you tell me what has happened? Thx. -Laurie

[FAMU-FSU_MarketingCommunication]

All of my account users have disappeared from the Manage users section under My Account. Can you tell me what has happened? Thx. -Laurie

[William_A]

Hello @FAMU-FSU_MarketingCommunication ,

I'm able to see all the users on your My Account > Manager users subtab. Only the person logged in with the account owner's credentials will have access to the Manage users subtab of the My Account page. If you're logged in as the account owner (not a manager or campaign creator), and still not seeing these individual subtabs, I'd advise performing some basic connectivity troubleshooting to see if there's any elements blocking certain parts of the site from showing, such as an incompatible extension, caching error, or security program block.