My Account


My Account

Very confusing why I was just charged a monthly fee when it shows I have an account balance of $.


Hi @KathyB124 


I apologize for any confusion there may be with the charges on your account. While we are unable to go into your specific billing details here in the Community, I can see you were able to get in contact with our Billing Support about this charge. If you have any further questions or concerns please call back into this team. One of our Billing agents can help find the answers you may need!

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.