My Campaign not Opening

PPSL
Participant

I launched a campaign two days ago and it appears in my list of campaigns and shows active. When I click on it another page opens but it is blank. I cannot view my campaign.

3 REPLIES 3
William_A
Moderator

Hello @PPSL ,

 

Does connecting the business page associated with that FB Lead Ad, to your Constant Contact account, allow the ad's details to display properly within your account? Is the ad showing any details on the Facebook side under your business manager?


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William A
Community & Social Media Support
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The business page is already connected. I tried today and still not seeing the details. I am however seeing the ad active on FB and the leads from the ad being populated in my contacts. 

I'm not seeing the business page connected to your account in the social tab, which is why I suggested adding it to see if that'll allow the data to pull for your lead ad. Please try connecting the account via the social tab to see if that allows your ad's reporting data to load as it should be.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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