My account has been suspended. What can I do?


My account has been suspended. What can I do?

My account has been suspended and recharged, I cannot contact phone support, online support cannot help me solve my account problem, I cannot make international calls in China, how to deal with my problem, my account address is


Hi @user294395 


Although you have already spoke to our Account Review support, I wanted to make sure our response was shared here in the Community as well. When an account is suspended or disabled, we recommend contacting our Account Review Department directly. These agents can further assist and find any answers you may need.

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