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My account is deactivated how to see my previous billing ?

user066895
Participant
‎03-28-2021 11:44 PM
‎03-28-2021 11:44 PM

Hi I would like to request my billing for my account for December 2020, I cant view the previous billing as my account is deactivated 

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1 REPLY 1
William_A
Moderator
Moderator
‎03-29-2021 10:42 AM
‎03-29-2021 10:42 AM

Hello @user066895 ,

 

Even if your account is locked down due to cancellation, you should still be able to navigate to the My Account page. You'll want to login, click the name in the top-right corner, select My Account, then you can look up and print/email your invoices.

 

If you're unable to access that information for whatever reason, let us know and we'll send the invoices to the account's billing address.


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