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My account

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Member

My account

I can´t accesss to my account,

3 REPLIES 3
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Moderator

Re: My account

Hello @user63416 ,

 

Are you having issues logging in? It looks like your account is open and available. If you can't remember the username or password, feel free to follow along with this article for remembering / resetting them.


William D
Community & Social Media Support

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Member

Re: My account

Muchas gracias por tu respuesta, tal vez no me expliqué bien; el problema que tengo es que dentro de mi sesión, en el menú del lado derecho, en la opción de "my account" al elegirla no deja de procesar con el mensaje "cargando, por favor espera". Necesito solicitar mi factura, pero así no es posible

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Moderator

Re: My account

Hola @user63416 ,

 

Parece que hay algún tipo de problema de conectividad que está provocando tiempos de carga elevados al acceder a su página "Mi cuenta".

¿Ha intentado borrar la memoria caché de su navegador? ¿O intentaste restablecer tu enrutador para ver si eso resuelve la alta latencia de carga?


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

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