My bill has doubled since march 2020 and you are auto cutting. Can I please get the money back?

user381824
Participant

My bill has doubled since march 2020 and you are auto cutting. Can I please get the money back?

 
1 REPLY 1
William_D
Moderator

Hello @user381824 ,

 

It looks like last year you significantly increased your number of contacts several tiers, which in turn affected your monthly pricing. If you need to discuss your billing in greater detail, please call our Billing team so they can securely go over the payment info and billing history of your account.


William D
Community & Social Media Support

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