My campaign won't give me a preview or a test message, and won't actually send.

Participant

My campaign won't give me a preview or a test message, and won't actually send.

My campaign I was trying to send out tonight will not allow me to see a preview of the campaign, or let me send a test message.  I skipped over that and was trying to send it out anyway, and if gave me an error message.  It allowed me to go through all the steps of sending a campaign, and hitting send.  It gave me an error after it was sent, and did not actually send to any contacts. 

 

I have sent out multiple campaigns successfully before, and I've never had this problem.  Any tips as to what might be causing it / how to fix it?  TIA. 

 

Below is a screenshot of the error. 

Screenshot 2020-06-29 22.32.22.png

1 REPLY 1
Moderator

Hello @JenniferS8371 ,

 

It appears our higher level technical team has already followed up in an email. I would recommend replying directly to that email for further insight and assistance for the issue.


William D
Community & Social Media Support

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