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My correct address not change on payment receipt is is on My Account. Please correct.

PaulK91
Occasional Participant
‎10-07-2021 05:23 PM
‎10-07-2021 05:23 PM
 
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1 REPLY 1
William_A
Moderator
Moderator
‎10-12-2021 03:09 PM
‎10-12-2021 03:09 PM

Hello @PaulK91 ,

 

There only appears to be one email address verified on the account associated with this Community profile. Is the email address you're seeing in the receipts different from the account's billing address? Does updating your payment info on the account correct this data? Did the last payment come out prior to the email address switch?


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William A
Community & Social Media Support
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