My monthly charge DOUBLED?

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New Member

My monthly charge DOUBLED?

Just received the email advising that our monthly fee would increase $5. Checked our account and saw that since the first of the year (2017), our credit card has been charged $40 (as opposed to $20) for January and then again in February. What's up?
1 REPLY 1
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CTCT Employee

Re: My monthly charge DOUBLED?

Hi @JeanneH918,

 

Thanks for reaching out about pricing. Please contact Billing Support directly as they are happy to help answer any questions! They can be reached Monday - Friday, 7am - 9pm ET.


Nichelle M
Community & Social Media Support

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