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My new account have been canceled just finished registration

user929159
Participant
‎01-08-2020 03:45 AM
‎01-08-2020 03:45 AM

My new account have been canceled just finished registration

Hi Constant Contact Team,

 

Can I know why my new account been cancelled just after finishing my registration?

 

I haven't mailed out one simgle email. And when I try to create my evey first email campaign, the email show up to informs me that my account have been canceled？Do know why, and expect to know the reason so that I can avoid these mistake.

 

Could you please help me to reactive my account?

Account Email: 

 

Best,

Katniss

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Frankie_P
Moderator
Moderator
‎01-08-2020 11:53 AM
‎01-08-2020 11:53 AM

Hi @user929159 

 

I'm so sorry to hear this is the experience you've had with your account. I have taken a peak and can see this disable was put in place by our Account Review Department. Because of this I would suggest contacting these specialists directly. One of these Account Review agents can help find the answers you need!


Frankie.P
Community & Social Media Support

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