My sign up page button isn't working on Facebook

LorilynR
Participant

My sign up page button isn't working on Facebook

This is the link and there should be something to click to make it keep going through the process. It won't go any further than this. https://visitor.r20.constantcontact.com/manage/optin?v=001ir8xXu2fufPJUlvbQkn9dcB4F_FhMBZT61nzxXkauU...
3 REPLIES 3
Brittany_W
Employee

Hello @LorilynR,

 

We do have a specific Facebook sign up form tool for you to use instead of the URL. Make sure you are clicked onto your Contact Growth Tools page and you will see on the right hand side an option for Facebook Sign-Up Form. When you click on that option it will walk you through the steps of creating that form!

 

ss3.png

Brittany W
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
user92882
Participant

I am having the same problem - the sign up form is there but I can click the button. It changes to a lighter shade colour but doesn't click and register the new contact to set mailing list. Please offer your advice :smileyface: 

Hello @user92882,

 

Thank you for reaching out to the Community! Can you please give us some more information about what you are trying to select? Are your contacts not able to sign up due to an unresponsive button? Also, please provide a screenshot or a link to the form so we can take a look. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.