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My surveys are being opened but not completed.


My surveys are being opened but not completed.

I think it is because questions are mandatory. How do I fix this?!!

Hello @BryanW18,


I looked over your account and it appears you worked with a Call Support rep regarding this issue. But just in case, here is a picture example of where you can check or uncheck making a question mandatory.



If the survey is published you will not be able to change the required status of the question. You would have to make a copy of the survey and change the status before publishing the new survey.

Nick S.
Social Media & Content Manager

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